Privacy Policy

LILITREā„¢ Ā· PERSONAL INFORMATION

Privacy Policy

Information about how personal information may be collected, used, disclosed, retained and protected when you interact with lilitreā„¢.

LILITREā„¢ Ā· PERSONAL INFORMATION

Privacy Policy

This Privacy Policy describes how personal information may be collected, used, disclosed, retained, and protected when you visit lilitre.com, make a purchase, create or use an account, communicate with customer support, or otherwise interact with our store.

Last updated: September 23, 2026
Store operator: lilitreā„¢ is owned and operated by Hangzhou Chenyao Xue Network Technology Co., Ltd.
Section 01

Information We May Collect

Depending on how you interact with our store, we may collect or process the following categories of information:

Contact information, including your name, email address, telephone number where provided, billing address, and shipping address.
Order and transaction information, including your order number, products purchased, order value, shipping details, transaction status, returns, refunds, and related records.
Account information if you choose to create or use a customer account.
Information you provide when communicating with customer support.
Device and website-usage information, such as browser type, device type, IP address, cookie identifiers, website interactions, and similar technical information.
Payment-related information required by Shopify and applicable payment providers to authorize and process a transaction.

lilitreā„¢ does not store complete credit or debit card numbers on its own website servers.

Section 02

How Information Is Collected

Personal information may be collected:

Directly from you when you place an order, create an account, submit information, or contact us.
Automatically through cookies, pixels, logs, device information, and similar technologies when you use our website.
From Shopify, payment providers, shipping carriers, warehouses, fulfillment partners, and other providers involved in your transaction.
From analytics, advertising, or marketing services where those services are enabled and permitted.
Section 03

Why We Use Personal Information

Personal information may be used to:

Process, verify, fulfill, and deliver orders.
Send order confirmations, shipment notices, tracking information, and other transaction communications.
Provide customer service and respond to inquiries.
Review returns, refunds, disputes, and payment questions.
Detect and prevent fraud, misuse, unauthorized transactions, and security incidents.
Maintain, troubleshoot, analyze, and improve our website and shopping experience.
Personalize content or provide marketing communications where permitted.
Meet applicable legal, regulatory, accounting, tax, compliance, and recordkeeping obligations.
PRIVACY PRINCIPLES

Clear information. Limited access. Responsible handling.

Our approach is intended to support the operation of our online store, complete transactions, provide customer care, and meet applicable obligations.

01

Transaction Purpose

Information needed to complete purchases, deliver orders, process payments, and provide support may be shared with relevant service providers.

02

Security Awareness

Customers should never email complete card numbers, security codes, banking passwords, or other sensitive financial credentials.

03

Privacy Requests

Depending on your location and applicable law, you may be able to request access, correction, deletion, or other available privacy choices.

Section 04

Cookies & Similar Technologies

lilitre.com and services supporting our store may use cookies, pixels, logs, local storage, and similar technologies for website functionality, checkout, shopping-cart operation, user preferences, analytics, security, fraud prevention, and advertising where applicable.

Your browser, device, and available privacy controls may allow you to restrict or remove certain cookies.

Disabling cookies that are necessary for store operation may affect shopping-cart, account, checkout, or other website functionality.

Section 05

Service Providers & Disclosure

Personal information may be disclosed to service providers where reasonably necessary to operate our store, complete transactions, provide requested services, or meet applicable obligations.

Shopify and other e-commerce technology providers.
Payment processors, banks, and financial-service providers.
Shipping carriers, warehouses, logistics providers, and fulfillment partners.
Customer-service and communication providers.
Analytics, hosting, website-security, and fraud-prevention providers.
Advertising and marketing providers where those services are enabled and permitted.
Government, regulatory, court, or law-enforcement authorities where disclosure is required or permitted by applicable law.
Section 06

Sale, Sharing & Targeted Advertising

We do not rent personal information to unrelated third parties for their independent use.

Depending on the technologies enabled on our store, some advertising-related disclosures may be treated as ā€œsale,ā€ ā€œsharing,ā€ or use for targeted advertising under certain privacy laws, even when no money is exchanged.

Where applicable, eligible users may exercise available privacy choices through relevant store privacy controls or by contacting us at service@lilitre.com .

Section 07

Shopify

Our online store uses Shopify's e-commerce infrastructure.

Information necessary to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.

Section 08

Data Retention

Personal information may be retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements, and applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used, and applicable requirements.

Section 09

Your Privacy Rights

Depending on your place of residence and applicable law, you may have rights concerning your personal information, including the ability to:

Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of certain personal information.
Receive a portable copy of certain information where applicable.
Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
Withdraw consent where processing is based on consent, subject to applicable limitations.
Appeal certain decisions concerning a privacy request where applicable.
Exercise applicable rights without unlawful discrimination.
Section 10

Submitting a Privacy Request

To submit a privacy-related request, email service@lilitre.com with the subject line ā€œPrivacy Request.ā€

Please describe your request and provide enough information for us to identify the relevant account or transaction.

For your security, do not send complete payment-card information, banking passwords, card security codes, or online-banking credentials by email.

Section 11

Marketing Communications

If you choose to receive promotional emails, you may unsubscribe using the unsubscribe option included in those communications or by contacting us.

Transactional communications relating to purchases, payments, shipments, returns, refunds, security, or customer-support matters may still be sent where necessary.

Section 12

Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

No method of online transmission or electronic storage can be guaranteed to be completely secure.

Section 13

Children's Privacy

Our online store is intended for general consumer shopping and is not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

Section 14

International Processing

Because lilitreā„¢ and its service providers may operate internationally, personal information may be processed or stored in jurisdictions different from the location from which you access our website.

Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.

Section 15

Third-Party Services & Links

Our website may rely on or provide links to third-party websites, platforms, or services.

Their collection and handling of information are governed by their own privacy policies, notices, and terms.

Section 16

Changes to This Policy

We may revise this Privacy Policy when our services, technology, business practices, service providers, or applicable requirements change.

The current version will be posted on this page with an updated revision date.

Have a privacy question?

Contact lilitreā„¢ and use ā€œPrivacy Requestā€ as your email subject. We aim to respond to customer inquiries within 24 hours. Customer service is available from 8:00 AM–6:00 PM China Standard Time (UTC+8) .

PRIVACY CONTACT

Business Information

lilitreā„¢
Brand Name
lilitreā„¢
Legal Company Name
Hangzhou Chenyao Xue Network Technology Co., Ltd.
Owner
Li Jia
Business Address
Room A3572, Building 2,
No. 138 Dinggong Road,
Liangzhu Street, Yuhang District,
Hangzhou City,
Zhejiang Province, China
Social Security Code
91330110MAKAU79K68
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM–6:00 PM China Standard Time (UTC+8)
LILITREā„¢ Ā· PRIVACY

Thoughtful design. Responsible handling.

lilitre.com Ā· Privacy Ā· Customer Care